Privacy Policy

At Ghost Fashion Store, we believe that elegance extends beyond our clothing designs to every aspect of your shopping experience, including how we handle your personal information. This Privacy Policy reflects our commitment to protecting your privacy with the same sophistication and care that defines our timeless collections.

Information We Collect

To provide you with our refined shopping experience, we collect information that helps us serve you better:

• Personal Identification Information: Name, email address, shipping address, and contact details when you create an account or place an order
• Payment Information: Credit/debit card details processed through our secure payment gateways (Visa, MasterCard, JCB) and PayPal transactions
• Technical Data: IP address, browser type, device information, and browsing patterns on our site
• Preferences: Your style preferences, shopping history, and interactions with our collections
• Communication Records: Correspondence with our customer service team

How We Use Your Information

Your information enables us to create the seamless experience you expect from Ghost Fashion Store:

• Process your orders and facilitate international payments
• Provide personalized recommendations based on your browsing history and preferences
• Communicate important updates about your orders, our collections, and exclusive edits
• Enhance our website functionality and user experience
• Protect against fraudulent transactions and maintain the security of our systems
• Comply with legal obligations and enforce our terms of service

Data Sharing and Disclosure

We treat your personal information with the discretion it deserves:

• Service Providers: We work with trusted partners for payment processing (PayPal, card networks), shipping, and website analytics. These providers are bound by strict data protection agreements.
• Legal Requirements: We may disclose information when required by law or to protect our rights and the safety of our customers.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new entity, always under the same privacy standards.
• We never sell your personal information to third parties for marketing purposes.

International Data Transfers

As we serve customers globally from our Los Angeles studio, your information may be processed in countries outside your residence. We ensure all international data transfers comply with applicable data protection laws and provide adequate safeguards for your information.

Data Storage and Security

We employ industry-standard security measures that reflect our commitment to excellence:

• Advanced encryption technologies for all sensitive data, particularly payment information
• Secure servers with regular security updates and monitoring
• Limited access to personal information on a need-to-know basis
• Regular security assessments to maintain the highest protection standards
• Data retention only for as long as necessary to fulfill the purposes outlined in this policy

Your Rights and Choices

You have control over your personal information, including the right to:

• Access and review the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data, subject to legal requirements
• Object to or restrict certain processing activities
• Data portability for transferring your information to another service
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality and secure checkout processes
• Analytical Cookies: Help us understand how visitors interact with our site to improve our offerings
• Preference Cookies: Remember your style preferences and shopping cart contents
• Marketing Cookies: Allow us to show you relevant Ghost Fashion Store content across other platforms

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

Children’s Privacy

Ghost Fashion Store is not intended for individuals under the age of 16. We do not knowingly collect personal information from children without verifiable parental consent.

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date. We encourage you to review this policy periodically.

Thank you for trusting Ghost Fashion Store with your personal information. We are committed to protecting your privacy with the same elegance and attention to detail that defines our timeless collections.